# Help & FAQ

Everything you need to know about using 2pr.io to create LinkedIn content.

## Frequently Asked Questions

### Getting Started

### Do I have to connect LinkedIn to use 2pr?

### What if I don't know what to write about?

### AI Writing & Voice

### Can I train the AI on my writing style?

### How do the 3 versions work — do I use all of them?

### How do I control emoji usage?

### Does 2pr support non-English content?

### Can I make the AI forget my old profile context and start fresh?

### Viral Posts Library

### How often is the Viral Posts database updated?

### I don't see many posts in my language or niche — is it broken?

### Why does the language filter differ from my Preferences?

### Carousel Generator

### Can I upload my own images to the carousel?

### Will the carousel be inside the main app?

### LinkedIn Connection & Safety

### Can 2pr get my LinkedIn account banned?

### I'm getting a LinkedIn API error when sharing — how do I fix it?

### Scheduling & Publishing

### Can I edit a post after I've scheduled it?

### Is there a calendar view for scheduling?

### Multi-profile & Company Pages

### Why did my scheduled post publish from my personal profile instead of the Company Page?

### How do I invite a teammate (e.g. my spouse or colleague) to connect their LinkedIn?

### Can I switch between multiple connected profiles?

### Analytics

### Why don't I see impressions on my post analytics?

### Account, Billing & Privacy

### How do I cancel my trial or subscription?

### How do I delete my 2pr account?

### Does LinkedIn flag images made by AI?

## LinkedIn Tips to Maximize Your Reach

Curated insights from algorithm experts to help you grow on LinkedIn.

### Start with a High-Quality Profile

Like a CV or landing page, your LinkedIn profile is the beginning of success. Make sure your headline, about section, and experience are polished before posting.

### Best Posting Times

Text + Image posts perform best Monday–Friday, 8–10:30 AM. Personal stories do well on Saturday–Sunday, 8 AM–12 PM.

### Hooks & Retention

Your first 2 sentences are crucial — they appear before the “see more” fold. Start strong to increase reader retention by 30%.

### Post Formatting & Length

Keep posts between 900–1,500 characters for optimal reach. Avoid long blocks of text — use whitespace and short sentences (under 12 words).

### Engagement & Commenting

Reply to comments within the first 2 hours to boost reach by 40%. Engage for 15–30+ minutes daily. Use CTAs and pinned comments to encourage discussions.

### Visuals Matter

Posts with relevant images boost reach by 15–20%. Adding a selfie increases engagement by up to 30%.

### Carousels Win

Carousels perform 1.4x better than text + image posts. Optimal length: 6–12 slides.

### What to Avoid

Avoid irrelevant links, excessive tagging, and posting more than twice daily. These signals can reduce your reach.

## Still need help?

Reach out to us directly — we read every message.